Erste Bank Open 2026

Packages include: 

• A physical credential and lanyard for admission into ATP House and seats at the venue. 
• A wristband which will grant access to Red Bull Energy Station. 

These items will be available for collection at the Accreditation Desk. Please review details under the "Pick-Up at the Accreditation Desk" section. 

Click here to view an English map of the Wiener Stadhalle, with relevant locations. 

Address: Wiener Stadthalle | Vogelweidpl. 1, 1150 Wien, Austria 

Onsite Location: Next to the VIP check-in at the venue entrances. 

What to Bring: Please bring a form of photo ID to collect your items. 

Hours of Operation 

• Dates: Thursday, 29 October – Sunday, 1 November 
• Times: Open starting at 9:00 each day. 

Important Note: Guests who attend more than one (1) day will need to collect credentials for each day they attend. 

Alternate Guest Pick Up: 

If someone other than the purchaser will collect these items, please follow these steps:  

• The purchaser must email guestservices@atptourexperiences.com from the address on file by Tuesday, 27 October.  
• The email must contain the purchaser’s full name, the alternative guest’s full name, and state that the purchaser is granting permission for the alternative guest to pick up.   
• The alternative guest must bring a valid photo ID which matches their full name provided, to collect the physical package. 

Austria is a member of the border-free Schengen area in Europe. Most visitors, including citizens from the USA, Canada, and Australia, are granted visa-free entry for up to 90 days. For more information, click here.

Note: You must check with local authorities. All requirements are subject to change.

Currency: Euro (€ EUR)

Language: German

Time Zone: Central European Summer Time (CEST); UTC/GMT +2

In an Emergency: Dial 133 for Police, 122 for Fire, 144 for Ambulance, or 112 for the European emergency number.

Power Sockets: Type C and F

Visa: Austria is a member of the border-free Schengen area in Europe. For more information, click here. 

Tipping Culture: Rounding up the bill or leaving around 5-10% is customary in restaurants, cafés, and taxis. 

Card or Cash: While cards are accepted in most places, smaller shops, local cafés, and markets often prefer cash. 

Local Greetings: A polite “Grüß Gott” (formal hello) or simply “Hallo” goes a long way. 

Transport: Vienna has excellent public transport (U-Bahn, trams, & buses). The Stadthalle is easily accessible via the U6 metro line (Burggasse-Stadthalle station). 

Public Transport Etiquette: Always validate your ticket before boarding and be ready for spot checks. 

Sunday Closures: Many shops are closed on Sundays, so be sure to plan if this may affect your itinerary. 

Vienna: Visit the Schönbrunn Palace and gardens for a taste of imperial history or explore the historic centre, Innere Stadt, a UNESCO World Heritage site. 

Food & Drink: Enjoy a classic Viennese coffee house and try Sachertorte (chocolate cake) or Apfelstrudel. Do not miss the atmosphere at Naschmarkt, Vienna’s famous food and flea market. 

Culture: Discover world-class art at the Belvedere Palace and Kunsthistorisches Museum. 

Austria: Head to Wachau Valley, a picturesque wine region along the Danube, or see Salzburg, Mozart’s birthplace, just a few hours from Vienna by train. If nature is your thing, visit the Austrian Alps for stunning autumn scenery and hiking. 

Further Afield: Bratislava, Slovakia, is only 1 hour by train or boat along the Danube, or Budapest, Hungary, is perfect to extend your trip, around 2.5 hours by train.